Go Cashless
  • Smart Packages : MyRapid Smart 7 Weekly
    Subscribing MyRapid Smart 7 Weekly

    • MyRapid Smart 7 Weekly is a special package for the LRT, Monorail and BRT Sunway Line users. It is suitable for you if you travel moderately on the Rapid KL LRT, Monorail, MRT SBK Line and BRT Sunway Line services. 

    • You can buy the package from our Customer Service Office at any LRT, Monorail, and BRT station. 

    • A nominal subscription fee of RM2.50 is charged for MyRapid Smart 7  Weekly which is valid for 7 consecutive days. The subscription fee applies during the initial purchase and subsequent renewals.

    • Your new MyRapid TnG card can be used to subscribe MyRapid Smart 7 Weekly.
    Paying for your journey with MyRapid Smart 7 Weekly

    • Upon subscription, you can reload new MyRapid TnG card with your desired purse amount to enjoy lower fare rate for journeys onboard LRT, Monorail, MRT SBK Line and BRT Sunway Line services.

    • You may reload your new MyRapid TnG card at any location that offers the reload facilities. You can also go to the Touch ‘N Go Customer Service Counters, Touch ‘N Go Spot or Touch ‘N Go Hub Self Service Kiosk (SSK).

    • Do take note that you are required to maintain a minimum stored value of RM5.00 on new MyRapid TnG card to use the services.
    Activation and Renewal of MyRapid Smart 7 Weekly

    • For first time purchase, MyRapid Smart 7 Weekly will be activated upon first touch at the entry gate reader. Once activated, MyRapid  Smart 7 Weekly will be valid for seven (7) days travel consecutively and you will be charged based on the discounted travel rates. 

    • You are required to activate MyRapid Smart 7 Weekly within 30 days  upon first purchase or renewal. Otherwise, the package will no longer be valid. 

    • Your remaining day’s information and the purse balance will be displayed on the reader upon exiting the gate. Do take note that you will be charged according to cashless fare rate once MyRapid Smart 7 Weekly package subscription expires. The balance of your purse can be carried forward and is valid for two (2) years after your package expires. 

    • Subsequent renewal of the package can be done at Customer Service Office located at LRT, Monorail and BRT stations. You can renew MyRapid Smart 7 Weekly package three (3) days prior to the package expiry date. Your renewed package will start after the current package expires.

    • You can renew MyRapid Smart 7 Weekly package three (3) days prior to the package expiry date. Your renewed package will start after the current package expires.
  • Smart Packages : My Rapid Smart 30 Monthly
    Subscribing MyRapid Smart 30 Monthly

    • MyRapid Smart 30 Monthly is a special package for the LRT, Monorail and BRT Sunway Line users. It is suitable for you if you travel frequently on the Rapid KL LRT, , Monorail, MRT SBK Line and BRT Sunway Line services. 

    • You can buy the package from our Customer Service Office at any LRT, Monorail, and BRT station. 

    • A nominal subscription fee of RM10.00 is charged for the MyRapid Smart 30 Monthly which is valid for 30 consecutive days. The subscription fee applies during the initial purchase and subsequent renewals.

    • Your new MyRapid TnG card can be used to subscribe MyRapid Smart 30 Monthly.
    Paying for your Journey with MyRapid Smart 30  Monthly

    • Upon subscription, you can reload MyRapid card with your desired purse amount to enjoy lower fare rate for journeys onboard LRT, Monorail, MRT SBK Line and BRT Sunway Line services.

    • You may reload your new MyRapid TnG card at any location that offers the reload facilities. You can also go to the Touch ‘N Go Customer Service Counters, Touch ‘N Go Spot or Touch ‘N Go Hub Self Service Kiosk (SSK).

    • Do take note that you are required to maintain a minimum stored value of RM5.00 on new MyRapid TnG card to use the services.
    Activation and Renewal of MyRapid Smart 30  Monthly

    • For first time purchase, MyRapid Smart 30 Monthly will be activated upon first touch at the entry gate reader. Once activated, MyRapid Smart 30 Monthly will be valid for thirty (30) days travel consecutively and you will be charged based on the discounted travel rates.

    • You are required to activate MyRapid Smart 30 Monthly within 30 days upon first purchase or renewal. Otherwise, the package will no longer be valid. 

    • Your remaining day’s information and the purse balance will be displayed on the reader upon exiting the gate. Do take note that you will be charged according to cashless fare rate once MyRapid Smart 30 Monthly package subscription expires. The balance of your purse can be carried forward and is valid for two (2) years after your package expires.

    • Subsequent renewal of the package can be done at Customer Service Office located at LRT, Monorail and BRT stations.

    • You can renew MyRapid Smart 30 Monthly package three (3) days prior to the package expiry date. Your renewed package will start after the current package expires.
  • FAQ Smart Travel Products
    Smart Travel Product (STP)
    • Smart Travel Product is a ticketing product based on Stored Value for frequent travellers on the RapidKL LRT, Monorail, MRT and BRT services. 
    • MyRapid TNG Smart Travel Product 7 (Weekly) and 30 (Monthly) offers discounts between 18 % and 35 % from the new cash fares for regular commuters. 
    • The fare is calculated based on, among others, the distance travelled and a rate that decreases the further one travels. The fare is deducted according to discounted fare rate from card’s purse value by the exit gate at the end of your journey.  

    1. Where can I purchase Smart 7 or Smart 30? 
    You can purchase Smart 7 or Smart 30 from the Rapid KL Customer Service Office at any LRT, Monorail, MRT or BRT station.
    2. When can I purchase Smart 7 or Smart 30?
    You can purchase Smart 7 or Smart 30 from the Rapid KL Customer Service Office at any LRT, Monorail, MRT or BRT station from 15 November 2015 or when your existing pass expires.
    3. Do you charge a fee for Smart 7 or Smart 30?
    A nominal premium subscription fee of RM2.50 is charged for Smart 7 which is valid for 7 consecutive days whereas a premium subscription fee of RM 10.00 is applicable for Smart 30 with validity of 30 consecutive days.
    4. Why is there a premium subscription fee for Smart 7 and Smart 30?
    The premium subscription fee is required to differentiate cashless fare entitlements and Smart Travel Product offers the lowest Cashless Fare Rate with great savings for journeys made in all LRT, Monorail, MRT and BRT services.
    5. What are the benefits of Smart 7 or Smart 30?
    Both the Smart 7 and Smart 30 will give you greater flexibility in selecting a product that best suit to your individual travelling needs. Upon subscription, reload the desired purse amount and have total control of amount spent for your journeys. You may reload with a minimum value of RM10.00 to RM500.00 and have the comfort knowing that any unused purse value can then be brought forward.
    6. May I purchase Smart 7 or 30 with my Touch n’ Go card?
    Yes, Smart Travel Product 7 or 30 now available on Touch ‘N Go platform.
    7. If I purchased the Smart 7 and later found out that the Smart 30 provide more savings, can I transfer or change it?
    The MyRapid Smart products are not transferrable/changeable upon subscription. However, upon expiry of your Smart 7 subscription, you may purchase the Smart 30 to enjoy great savings.
    8. Can I request for a replacement if my card with Smart 7 or Smart 30 is misplaced or lost?
    If your card is lost or misplaced, you may file a complaint request at the nearest LRT, Monorail, MRT or BRT station, or call our friendly Helpline at 03-7885 2855 during operational hours. Alternatively, you may write to us at suggest@rapidkl.com.my and we will be glad to process your request accordingly.
    9. How may I check on the expiry date for both my card and Smart Travel Product?
    For Smart Travel Product expiration: The gate will display the remaining entitlement days during exit. Alternatively, customers can also check the expiry date of their packages via the Point of Sale (POS) at all RapidKL counters after activation (first use).
    10. Do we still have to maintain the minimum purse value of RM3 in TNG card?
    Yes, passengers are required to maintain a minimum purse value of RM3 to use RapidKL services.
    11. I previously subscribed to the Smart 7 / 30 and after 30 days, I decided to not renew the subscription for another month. The card still contains some cash balance. Without renewing the Smart Travel Product, can I still utilise the card and remaining purse value?
    The introduction of different packages allows customers to choose a package based on their travelling needs. The balance purse value from the no longer active Smart 7 /30 is still valid. This entitles the customer to enjoy our services on a Cashless Fare Rate.
    12. Is Smart Travel Product available for Concession card holders? 
    People with disabilities, students and senior citizens will enjoy a fare discount of 50% on Cash Rate for every journey on RapidKL LRT, Monorail, MRT, Bus Rapid Transit (BRT) Sunway Line and Bus services. However, Smart Travel Products are not available for Concession card holders as the discount rate is higher.






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