If you need assistance with your travels, our Customer Service Officers will be glad to assist. You may locate them at the Customer Service Counter near to the station entrance gate. The counter normally operates from 6.00am – 11.30pm and varies from station to station.
If you need your queries answered or have suggestions to share, contact the Rapid Customer Service Team below:
Our officers are able to communicate in Bahasa Malaysia and English. Their role is to provide you with a pleasant and smooth traveling experience. If you have a query, need to identify your end station, purchase a ticket or even to locate interesting attractions nearby.
