On the go and need some assistance? Call our Helpline:
WelcomE
My100/My50 Refund Application
Step 1: Fill up your personal information and required documents
For a smooth verification process, please ensure your documents are correct for a smooth verification process. Incomplete documents and information might result to unsuccessful application. 

Step 2: Click Submit and you will receive a notification email
You must refresh the page to see the application status on your dashboard:
  1. Received: Application is received, pending for verification and refund process. 
  2. Rejected: Application is declined with reason. 

Step 3: You will receive “Proceed to Refund” email notification
Upon successful verification process, you will receive “Proceed to Refund” email notification. The refund will be processed and credited into your bank account within 30 working days.

Step 4: You will receive “Completed” email notification
Once the refund process is completed, you will receive an email containing the transaction number and total amount refunded.

Step 5: To submit a new refund application (if needed)
Kindly click the “Submit new application” on the dashboard, if you wish to request for a new refund. The same process applies. 

Change Location
From
    To
      Save Route
      You can only save routes if you are a member. Sign up now to be able to save up to 10 routes! You can also receive updates and news from MyRapid.
      Save Route
      The route has been saved successfully.
      Route has been Saved
      You have saved this route previously. Please try saving another route.
      You have saved more than 10 Routes.
      Opps! You have saved more than the set 10 routes. Please delete one or more route(s) and try again. Thank you.
      Ooops!
      Generic Popup